Safety Mode

Safety Mode is a security feature that helps keep your money safe if someone tries to access your account from a new device.

If you log in from a new phone or tablet, Safety Mode will turn on automatically to protect your account.

When Safety Mode is on, you’ll need to enter a One-Time Password (OTP) sent to your phone after using your PIN or fingerprint to:

• Make a payment
• Order a card (physical or virtual)
• View your card details

This extra step lasts for only 72 hours (3 days). After that, things go back to normal — just your PIN or fingerprint.

• You can’t change your Transaction PIN

• Transfer up to ₦50,000 per day and transaction
• Buy airtime or pay bills up to ₦10,000 per day and transaction
• Use your Paytali Card freely, with no spending limits! (Safety Mode won’t block transactions)

You can:

• Wait 72 hours – it will turn off by itself
• Complete 10 transactions within the safety mode limit in one day. Safety mode will turn off automatically when you make the 11th transaction.
• Or reach out to us:- Chat with us in the app - Email: help@paytali.com - Call: 0700022555832
  ​(We’re here from 8 am–7 pm on weekdays and 8 am–5 pm on weekends)